Privacy Policy
Privacy Policy
Last updated: October 21, 2026
At Brush Buddy, we value your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you browse our website, place an order, or contact us.
1. Information We Collect
We collect information you provide when placing an order or contacting us, including your name, billing and shipping addresses, email address, phone number, order details, and customer support messages.
Payments are handled by third-party payment providers. We do not store your full payment card details.
We may also automatically collect your IP address, browser and device information, and information about how you interact with our website through cookies and similar technologies.
2. How We Use Your Information
We use your information to process payments, fulfil orders, send order confirmations and delivery updates, answer questions, and provide customer support. We also use it to improve our website and shopping experience, detect fraud, protect our services, and meet applicable legal obligations.
If you subscribe to marketing communications, we may send product news and offers. You can unsubscribe at any time using the link in those emails or by contacting us.
3. Sharing Your Information
We share information as needed with service providers that help operate our business, including Shopify, which hosts our online store, payment processors, suppliers, shipping carriers, and website analytics and support providers.
Our supplier partners receive the order information necessary to prepare and deliver your purchase, such as your name, shipping address, and relevant contact details.
We may also disclose information when required by law or to protect our customers, business, and legal rights.
4. International Processing
Some service providers and suppliers may operate outside your country. Your information may therefore be processed in countries with privacy laws that differ from those where you live.
5. Cookies & Similar Technologies
Our website uses cookies and similar technologies to support essential features, remember preferences, and understand how visitors use the store.
You can manage cookies through your browser settings and any privacy preference tools available on our website. Disabling certain cookies may affect website functionality.
6. Data Security
We take reasonable steps to protect your personal information against unauthorized access, loss, and misuse. However, no internet transmission or electronic storage method is completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to process orders, provide support, maintain required records, resolve disputes, and meet legal obligations.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to access your personal information, correct inaccurate or incomplete information, request deletion, or request a portable copy. You may also have the right to withdraw consent where processing relies on consent, object to or restrict certain uses of your information, and raise a concern with a privacy regulator.
To make a request, email brushbuddysupport@gmail.com. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations.
9. Third-Party Websites
Our website may link to websites operated by other businesses. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.
10. Children’s Privacy
Our store is intended for adults, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can investigate and take appropriate action.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes to our business practices or legal requirements. Updates will appear on this page with a revised date, and we will provide additional notice where required.
12. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact Brush Buddy at brushbuddysupport@gmail.com.